Privacy Policy

Last Updated 02/15/2025

What Information Do We Collect?

We only collect the information necessary to schedule and perform your home inspection. This may include:

• Your name

• Your phone number

• Your email address

• The property address for the inspection

If you contact us directly, we may collect additional details to help answer your questions.

How Do We Use Your Information?

We use your information only to:

✔ Schedule and perform your home inspection

✔ Deliver your inspection report

✔ Communicate with you about your inspection

✔ Send optional follow-up emails or offers (you can opt out anytime)

We do not share, sell, or distribute your data.

Even our free 90-day warranty requires you to opt-in through a link we provide. We do not share your information with any third party.

Do We Use Cookies or Tracking?

We do not use cookies or tracking tools to collect personal data. However, our website may include basic analytics to improve performance. This data is anonymous and does not include personal details.

Do We Share Your Information?

No. We do not share your personal data with anyone, for any reason. In fact, North Carolina prohibits home inspectors from distributing client data without consent. We fully comply with this regulation.

How Do We Keep Your Information Safe?

We take your privacy seriously and use secure systems to protect your information. While no system is 100% foolproof, we follow best practices to prevent unauthorized access.

What Are Your Privacy Rights?

Since we do not collect or store unnecessary data, there is no account to delete or modify. However, if you have concerns about your information, you can contact us at any time to request removal from future communications.

Update to This Policy

We may update this policy occasionally to reflect changes in laws or business practices. The latest version will always be posted here.

Contact Us

If you have any questions about our privacy policy, please reach out to us:

📧 Email: office@HomeSpectors.com

📞 Phone: (336) 382-7269

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	NO
B. Personal information categories listed in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under California or federal law	Gender and date of birth	NO
D. Commercial information	Transaction information, purchase history, financial details, and payment information	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	NO
G. Geolocation data	Device location	NO
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from other personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	NO

Additional Information We May Collect

In some cases, we may collect additional personal information when you interact with us in person, online, or by phone or mail, including:

When receiving support through our customer service channels
Participation in surveys or promotional contests
Facilitating service delivery and responding to your inquiries

How Do We Use and Share Your Information?

For details on how we process your personal information, refer to the section “How Do We Process Your Information?”

Will Your Information Be Shared with Anyone Else?

We do not sell or trade your information. If necessary, we may disclose personal information to service providers under a written agreement. More details on disclosures can be found in “When and With Whom Do We Share Your Personal Information?”

We may use your information internally for research and service improvements, but this is not considered “selling” your personal data.

In the past 12 months, we have not sold or disclosed personal information to third parties for business purposes. We do not intend to do so in the future.

California Residents – Your Privacy Rights

Under California Civil Code Section 1798.83 (“Shine the Light” law), California residents may request a list of personal data categories (if any) we have disclosed for direct marketing purposes in the past year. To request this information, contact us using the details below.

If you are under 18 years old, reside in California, and have a registered account with us, you may request the removal of publicly posted data. Please provide your registered email and state your request. While we will remove the data from public view, we cannot guarantee complete removal from backups and records.

CCPA Privacy Notice – California Residents

The California Consumer Privacy Act (CCPA) defines a “resident” as:

1. Any individual residing in California for more than a temporary or transitory purpose.

2. Any California-domiciled individual who is outside of California temporarily.

If this definition applies to you, you have the following rights regarding your personal data:

• Right to Request Deletion: You can request that we delete your personal information, subject to legal exceptions (such as compliance with free speech rights, legal obligations, or fraud prevention).

• Right to Know: You may request details about:

• The personal information we collect

• Why we collect it

• Whether we sell your data

• The third parties we share data with (if any)

• Right to Non-Discrimination: We will not treat you unfairly for exercising your privacy rights.

• Right to Limit Use and Disclosure of Sensitive Information: We do not collect or process sensitive personal information.

How We Verify Your Requests

Before processing requests, we may verify your identity by matching provided information with our records. If we cannot confirm your identity, we may request additional verification details. This data is used only for verification and will be deleted once verified.

Additional Privacy Rights**

You have the right to:

• Object to the processing of your data

• Request corrections to inaccurate or outdated data

• Designate an authorized agent to make CCPA requests on your behalf

• Opt-out of the sale of your data (we do not sell data, but you may still make this request for record purposes)

To exercise any of these rights, contact us at [your email]. We will respond to opt-out requests within 15 days of receipt.

State-Specific Privacy Laws

Colorado Residents – Under the Colorado Privacy Act (CPA), you have the rights to:

✔ Know whether we process your data

✔ Access, correct, and delete your personal data

✔ Request a copy of the personal data you’ve shared

✔ Opt-out of data processing for targeted ads, data sales, or profiling

To exercise your rights, email us at [your email]. If we deny your request, you may appeal within 45 days.

Connecticut Residents – Under the Connecticut Data Privacy Act (CTDPA), you have similar rights to Colorado residents, including:

✔ Knowing if we process your data

✔ Accessing, correcting, and deleting your personal data

✔ Opting out of targeted ads, data sales, or profiling

Appeals must be submitted within 60 days if your request is denied.

Utah Residents – Under the Utah Consumer Privacy Act (UCPA), you have the right to:

✔ Know if we process your data

✔ Access, delete, and obtain copies of your personal data

✔ Opt out of targeted advertising or data sales

Virginia Residents – Under the Virginia Consumer Data Protection Act (VCDPA):

✔ You have rights to access, correct, delete, and obtain copies of your personal data

✔ You may opt-out of data processing for targeted advertising, sales, or profiling

We will respond to verified requests within 45 days. If your request is denied, you may appeal within 60 days.

Do We Update This Privacy Notice?

Yes, we may update this policy periodically to comply with legal requirements. Any changes will be reflected in the “Last Updated” date above. We encourage you to review this page regularly.

How Can You Contact Us?

For questions or privacy-related requests, reach out to us: